Contact information

Here's a professional Contact Information Policy page for your Shopify store.

Contact Information

Last Updated: July 16, 2026

At Swiftora, we value our customers and are committed to providing prompt, professional, and reliable support. If you have any questions about your order, our products, shipping, returns, refunds, or any of our store policies, our support team is here to help.

Customer Support

Store Name: Swiftora

Support Email: support@swiftora.co.in

Business Location:  nagaur rajasthan, India

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (Indian Standard Time – IST)

Response Time:
We aim to respond to all customer inquiries within 24 business hours. During weekends, public holidays, or peak shopping seasons, responses may take slightly longer.

Order Support

Please contact us if you need assistance with:

  • Order status and tracking

  • Shipping and delivery questions

  • Returns and exchanges

  • Refund requests

  • Damaged or defective products

  • Incorrect items received

  • Product information

  • Payment issues

  • General customer support

To help us assist you quickly, please include your order number and a detailed description of your inquiry in your email. If your request concerns a damaged or incorrect item, please attach clear photos of the product and its packaging.

Business Address

Swiftora
 nagaur rajasthan, India

Policy Questions

If you have any questions regarding our:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

please contact us at support@swiftora.co.in.

We appreciate your trust in Swiftora and are committed to providing excellent customer service. Thank you for shopping with us.