2Return & Refund Policy

Last Updated: [15/7/2026]

Thank you for shopping with [Swiftora]. We want you to have a great shopping experience. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy below.

1. Return Eligibility

You may request a return if:

• The item is returned within [15 DAYS] of the delivery date.

• The item is unused, unworn, and in its original condition.

• The item is returned in its original packaging with all accessories, manuals, and tags (if applicable).

• You can provide proof of purchase, such as your order confirmation or receipt.

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

For hygiene, safety, or other reasons, the following items are generally not eligible for return unless they arrive damaged or defective:

• Gift cards

• Digital products or downloadable content

• Personalized or custom-made items

• Perishable goods

• Personal care or hygiene products that have been opened

• Final sale or clearance items (where permitted by law)

3. How to Start a Return

To request a return, please contact us before sending your item back.

Email: [support@Swiftora.co.in.com]

Please include:

• Your order number

• Your full name

• A brief description of the reason for the return

• Photos of the item if it is damaged, defective, or incorrect

We will provide return instructions after reviewing your request.

4. Return Shipping Costs

If the return is due to:

• Our error (wrong item shipped, damaged product, or defective item), we will cover the return shipping costs where applicable.

• Customer preference (such as ordering the wrong item or changing your mind), the customer is responsible for return shipping costs unless otherwise stated.

Original shipping charges are generally non-refundable unless the return is due to our error or required by applicable law.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within [5–10 Business Days]. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

If your return does not meet our eligibility requirements, we may decline the refund or offer a partial refund where appropriate.

6. Exchanges

We offer exchanges for eligible items if they arrive damaged, defective, or if you receive the wrong product.

If you would like to request an exchange, please contact us at [support@Swiftora.co.in.com] with your order details.

Exchange requests are subject to product availability.

7. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within [5 DAYS] of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• Clear photos of the item

• Photos of the packaging (if applicable)

• A brief description of the issue

Depending on the situation, we may offer a replacement, exchange, store credit, or full refund.

8. Late or Missing Refunds

If you haven't received your refund after the expected processing period:

• Check your bank account again.

• Contact your credit card provider or payment provider, as processing times may vary.

• If you still need assistance, please contact us at [support@Swiftora.co.in.com].

9. Policy Updates

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with the updated revision date.

10. Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us:

Store Name: [Swiftora]

Email: [support@Swiftora.co.in.com]

Business Address roon nagaur rajasthan

We appreciate your business and are committed to resolving any concerns fairly and promptly.